Data Policy

When you manually sign-up as a user on AdventureRepubliq we collect the following information from you: first name, last name, nationality, and email address. You may furthermore provide additional information in your profile such as photo, date of birth etc.

When you sign in via Facebook we collect your data from your public profile, including your name, profile photo, email address, nationality and other information provided by Facebook.

When you sign in via Google+ we collect data from your Google+ profile, including your name, profile photo, email address, nationality and other information provided by Google+.

For us to process a booking for you, we collect some information from you. The information required may vary per booking, depending on which tour you wish to book, as it ultimately depends on what information our tour provider require to carry out the tour booked.

We always require your title, full name, date of birth, nationality, and contact number. For certain Products that you book we may also require: your passport number, passport issue date, passport expiry date, height in centimetre, dietary requirements, medical conditions (only the ones relevant from a travel perspective), travel insurance provider, travel insurance reference number, travel insurance contact number, next of kin name, next of kin relationship, next of kin contact number or email address, and other relevant details.

In order to confirm the booking of a Product on the website, Adventure Republiq also require your credit or debit card details and perhaps other financial details. Please note that we only store 4 of the 16 digits of your credit card for security reasons. The remaining information is passed on to Razorpay, the international and accredited payment gateway provider. We furthermore collect information about the Product purchase and transaction, including Metadata such as IP location, time of making the booking and other information.

When you communicate with AdventureRepubliq or use the AdventureRepubliq messaging service to communicate with other users and tour companies, we collect information about your communication and any information you choose to provide, including Metadata. In such messages, you could, in theory, provide information about your religious views, political views, or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.

When you subscribe to our newsletter, download trip notes for a trip, or download a travel guide, travel article or similar, we will collect and store your email address.

We collect information about how you use AdventureRepubliq, such as the types of content you view or engage with; the features you use; the actions you take; the suppliers or users you interact with; and the time, frequency and duration of your activities. For example, we log when you're using and have last used AdventureRepubliq, and what travel articles, tour pages, and other content you view on AdventureRepubliq.

We also receive and analyse content, communications and information that other people provide when they use AdventureRepubliq. This can include information about you, such as when others send a message to you.

As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with Adventure Republiq, and we combine this information across different devices you use.

Information we obtain from these devices includes:

• Device attributes information such as the operating system, hardware and software versions, and browser type.
• Device operations: information about operations and behaviours performed on the device, e.g. mouse movements (which can help distinguish humans from bots).
• Identifiers: unique identifiers, device IDs, and other identifiers, associated with the same device or account.
• Network and connections: information such as the name of your mobile operator or ISP, language, time zone, and IP address.
• Cookie data: data from cookies stored on your device, including cookie IDs and settings.

We are required to communicate and share your information with the supplier with which you booked a Product so that the supplier knows your required booking information and when you will be starting your Product. We give your name, your nationality, your phone number, your email address, and other information provided, including all the information entered into the booking form, when making a booking, and other information collected post-booking, to the supplier. The supplier requires this information to process your tour. The supplier and other users will furthermore receive all the information that you pass to them via our messages and chat system inside AdventureRepubliq. All suppliers on whose behalf we facilitate bookings of Products have agreed to the AdventureRepubliq terms and conditions and accepted this AdventureRepubliq Data Policy.

The users and suppliers with who you communicate will receive all the information shared and communicated. In order to help and assist you, we furthermore share all this information with a few select AdventureRepubliq staff so that they can assist you better with your communication, existing or upcoming Product bookings. When you make an enquiry via AdventureRepubliq and respond back to e.g. a supplier via email, this information still goes through AdventureRepubliq and is shared with the supplier, via AdventureRepubliq, as well as the few select AdventureRepubliq staff.

Public information on AdventureRepubliq can in principle be seen by everybody, including if other people don't have an account in AdventureRepubliq. This includes comments you make in our forums, comments to a travel article or blog post. We may furthermore share questions or concerns that you raised with AdventureRepubliq's Customer Service, and provide an answer to such questions publicly, to better assist other users of AdventureRepubliq.

When you post a comment, make a review, upload an image, or in any other way make some information publicly available on AdventureRepubliq, such information may be shared via AdventureRepubliq or other channels by other users.

When you're logged in and on AdventureRepubliq other people will be able to see signals telling them that you're active, or when you last used AdventureRepubliq when they check your profile.

When you do a login with Facebook or Google+, they will know that you logged into AdventureRepubliq, so this information is shared with Facebook and Google. The same applies if you do a social media share or like with a social media channel such as e.g. Facebook, Google+ or another third party platform.

If the ownership or control of all or part of AdventureRepubliq changes, we may transfer the information to the new owner.

We share analytics and browsing data with third parties such as Google, Facebook, Hotjar and other third parties for marketing and analytics purposes, including improving AdventureRepubliq as a product. Most of this data is, however, only accessible in an aggregate manner.

Our auditors and other people may have access to some of your booking data, but merely from a legal perspective, e.g. when we're having our accounts audited by an accredited auditor company.

We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analysing how our Products are used, providing customer service, facilitating payments or conducting surveys.

We share information with law enforcement or in response to legal requests.

as necessary to fulfil our AdventureRepubliq Terms of Use;

consistent with your consent, which you may revoke at any time through the AdventureRepubliq profile page;

as necessary to comply with our legal obligations;

as necessary for our (or others) legitimate interests, including our interests in providing an innovative, personalized, safe, and profitable travel service to our users and partners, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

In response to a legal request, if we have a good-faith belief that the law requires us to do so.
We can also respond to legal requests when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.

When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Products, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm.
For example, if relevant, we provide information to and from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off AdventureRepubliq.